Delete your data

How to ask

1. In SunGlance, open Settings → Household and note your household ID, the line that starts with "Household".
2. Email info@sunglance.app with the subject "Delete my SunGlance data". Include the household ID, and say whether to delete the whole household or only one device. If you signed in with Google, send it from that Google address.
3. We'll confirm by reply and complete the deletion within 30 days.

What is deleted

• The SunGlance sign-in account of each device being removed, including the Google account details attached to it.
• For a whole household: the household itself, every energy reading stored for it, and any pairing codes created for it.
• For one device only: that device is removed from the household. The household's readings stay for its other devices.

What is kept

Request logs, which include IP addresses, are deleted automatically after 30 days. Nothing else is kept once the deletion is done.

Data on your devices

Your Enphase gateway token, settings and cached readings live only on your devices. Uninstall SunGlance from a device to remove them, whether or not you delete your data on our servers.